HostBet Posted September 15, 2022 Share Posted September 15, 2022 Hello, From a few days i'm facing an strange issue. Whenever a customer makes an payment, pays the amount then the invoice is being paid but next due date is not updating. It is not happening with all clients but some clients like 1 in 50. WHMCS Version: 8.3.1 Payment Gateway: PayUMoney 0 Quote Link to comment Share on other sites More sharing options...
web2008 Posted October 4, 2022 Share Posted October 4, 2022 It seems that the Payment Gateway does not communicate with your WHMCS, in those cases where the Next Due Date is not updated. 0 Quote Link to comment Share on other sites More sharing options...
web2008 Posted October 4, 2022 Share Posted October 4, 2022 By the way, does the invoice change its status to Paid, if the Next Due Date is not updated? 0 Quote Link to comment Share on other sites More sharing options...
leemahoney3 Posted October 4, 2022 Share Posted October 4, 2022 5 hours ago, web2008 said: It seems that the Payment Gateway does not communicate with your WHMCS, in those cases where the Next Due Date is not updated. If the invoice is automatically being marked as Paid, then there should be no communication issues between the Gateway and WHMCS. If it's marked as Payment Pending though that's a different story. 0 Quote Link to comment Share on other sites More sharing options...
web2008 Posted October 4, 2022 Share Posted October 4, 2022 It is important if you need help that you give as much information as possible, so that the person who can help, does not have to ask so many questions and guess what is and is not happening. Also, if you find the solution to a problem, share it, instead of saying that you have "found a solution" as many do. That's why we have this community! 0 Quote Link to comment Share on other sites More sharing options...
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