Danny Turner Posted August 27, 2022 Share Posted August 27, 2022 I have used ImportAssist to move install to a new domain. All of the products show in the product list - but I can't edit them, details are there but the save changes button is inactive , and they don't show on the storefront - shows a message Product group does not contain any visible products. Any help will be appreciated 0 Quote Link to comment Share on other sites More sharing options...
leemahoney3 Posted August 28, 2022 Share Posted August 28, 2022 On 8/27/2022 at 2:17 PM, Danny Turner said: I have used ImportAssist to move install to a new domain. All of the products show in the product list - but I can't edit them, details are there but the save changes button is inactive , and they don't show on the storefront - shows a message Product group does not contain any visible products. Any help will be appreciated Is there any anomalies in the database, particularly the tblproducts table? 0 Quote Link to comment Share on other sites More sharing options...
Danny Turner Posted August 29, 2022 Author Share Posted August 29, 2022 thank you for the response - unfortunately I would not be able to identify any anomalies - beyond my skill level - I am thinking of wiping the install and starting again using a different method to do the data transfer. Rather than use import assist I will use the method shown here. 0 Quote Link to comment Share on other sites More sharing options...
leemahoney3 Posted August 29, 2022 Share Posted August 29, 2022 Before starting from scratch, it may be no harm in reaching out to WHMCS Support first by opening a ticket in the members area. 0 Quote Link to comment Share on other sites More sharing options...
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