Lotus Red Esprit Posted May 20, 2022 Share Posted May 20, 2022 Been lucky over the years sorting out issues but this seems to have me stumped. This shows up all of a sudden when prohibits collects for hosting. Gateway Log shows: Invoice ID => User ID => Amount => 14.95 Response Reason Text => Operation timed out after 60000 milliseconds with 0 bytes received Anybody run in to this? Looking for a path to attack it quick. Can't collect. Thanks in advance 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 25, 2022 WHMCS Support Manager Share Posted May 25, 2022 Hi @Lotus Red Esprit, This error indicates a connection issue between the server upon which WHMCS is installed, and your payment gateway provider. Is your payment gateway experiencing an outage? Have any changes to network or firewall configurations occurred recently on your network? Which payment gateway are you using? Which version of WHMCS? 0 Quote Link to comment Share on other sites More sharing options...
Lotus Red Esprit Posted May 26, 2022 Author Share Posted May 26, 2022 Yup...we found the problem and it was an issue with our server not being able to to reach . Thought it fixed but its back Were using authorize .net. We are using 7.10 but you are upgrading by WHMCS staff as we speak 0 Quote Link to comment Share on other sites More sharing options...
Your Site Team, LLC. Posted July 5, 2022 Share Posted July 5, 2022 I started experiencing this issue today. I am running V8.4 though. We are using Authorize.net as well. What did you do to resolve this? I've also had an abnormal amount of "Oops" pages. I'm wondering if they are related in some way. Any insight on how you resolved your problem is greatly appreciated! Thanks! 0 Quote Link to comment Share on other sites More sharing options...
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