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The system blocked a potential email loop.

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When someone open a support ticket the ticket open successfully without a problem. but when i check in Ticket Mail Import Log it shows The system blocked a potential email loop & in support center it show a error box abe the ticket box  Unimported Replies The following replies were blocked and are not visible in this ticket. i am using the latest cron files. Screenshot attached. the problem start after migrate to 8.4.1.


Please help me to fix this issue.

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