Piyush Mahes Posted January 14, 2022 Share Posted January 14, 2022 Hello, I am using WHMCS 8.3.1 but when client is trying to order something he is getting this error : Please correct the following errors before continuing Nothing was edited it just randomly occurs don't know how 0 Quote Link to comment Share on other sites More sharing options...
blackdawn Posted January 19, 2022 Share Posted January 19, 2022 Dear, The same problem in my installation, I use the last version of the software. 0 Quote Link to comment Share on other sites More sharing options...
Evolve Web Hosting Posted January 20, 2022 Share Posted January 20, 2022 Did you update your order form template when you last upgraded? Check line 38 of configureproduct.tpl <div class="alert alert-danger w-hidden" role="alert" id="containerProductValidationErrors"> Make sure your file includes w-hidden That was a new change somewhere around version 8 0 Quote Link to comment Share on other sites More sharing options...
blackdawn Posted January 20, 2022 Share Posted January 20, 2022 Dear, Yes, the order form don't is the problem. Other user with the same problem here: Work fine if I delete all products with the issue and creating again without custom field. It looks like some kind of bug. 0 Quote Link to comment Share on other sites More sharing options...
Evolve Web Hosting Posted January 20, 2022 Share Posted January 20, 2022 2 hours ago, blackdawn said: Dear, Yes, the order form don't is the problem. Other user with the same problem here: Work fine if I delete all products with the issue and creating again without custom field. It looks like some kind of bug. Got it. I had a similar issue and thought maybe it would help you. I dont' recall if I was using a custom field at the time when I encountered the error. I do use a custom field now on several products and haven't seen this error since adding w-hidden class to my custom order form. 0 Quote Link to comment Share on other sites More sharing options...
blackdawn Posted January 20, 2022 Share Posted January 20, 2022 Yes, @Matt @WHMCS Alex This problem/bug appears when I activate "Auto Assign to Addons" of "Digicert" in marketconnect. 0 Quote Link to comment Share on other sites More sharing options...
Piyush Mahes Posted January 20, 2022 Author Share Posted January 20, 2022 i reinstalled whmcs and the problem was fixed. but now having an different issue, i have shifted my whmcs website from cpanel to directadmin now getting some errors. Users & Admins are unable to login, when they enter username and password and login then nothing shows and the same login page loads and when tried more than 3 times it says IP is blocked. 0 Quote Link to comment Share on other sites More sharing options...
blackdawn Posted January 20, 2022 Share Posted January 20, 2022 I have investigated further, the problem appears within "confproduct". It is not a problem of marketconnect, but the complete section does not allow to continue when configuring any product. Even if I delete all the configurable options from the service, just because it has the quarterly price, the product requires entering "confproduct" and it cannot be continued there. 0 Quote Link to comment Share on other sites More sharing options...
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