All Links on the Automation page say: An error occurred while communicating with the server. Please try again.

[FreedomHostUSA]

On my Automation status page, all of the links that I click say "An error occurred while communicating with the server. Please try again."

Is there some place that I need to check to make sure the server is right?

I think this may have happened after I upgraded to a new server.  Everything else seems to be working just fine.

Thank you!

 

[Mark Coates]

I have this same issue although although i have not changed to a new server.

wonder if there has been a fix to this as i cant see anything online about it yet.

Would be a handy one to link to some of the sections like the domain renewal reminders to see who has been sent one and for what domains.

[RadWebHosting]

Have you enabled "Display Errors" in General settings?

[Mark Coates]

yes and there are no errors being displayed and i have also checked error logs too and nothing new there.

[andrezzz]

Hello,

Would you mind attach some pictures so that we can help you better?

[Mark Coates]

yeah sure this is the issue on the admin area and where to find the error log i am not sure where the errors are stored or logged so im not sure where to find these as they are not in the usual error logs in the hosting account. 

these are just a few of the errors but its pretty much the same error for them all.

Edited December 29, 2021 by Mark Coates

[andrezzz]

Can you message me, so that I can help you further more?

After we check the issue, we came back here to help other users.

Edited December 29, 2021 by afplays

[Mark Coates]

5 minutes ago, afplays said:

Can you message me, so that I can help you further more?

After we check the issue, we came back here to help other users.

sure no problem, mail sent

[andrezzz]

22 minutes ago, Mark Coates said:

sure no problem, mail sent

Answered!

[andrezzz]

Hello @Mark Coates and @FreedomHostUSA!

After I investigate in my side, I saw that error comes from Javascript, so client side logs, would you mind open Developer Tools (F12), click on `Console` and show me the output?

Thanks!

[Mark Coates]

hi yes i can see its being blocked as its loading http from a https source.

[Mark Coates]

i have managed to fix this by adding this into my .htaccess file and now all works a dream

 

RewriteEngine On
RewriteCond %{HTTPS} !=on
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301,NE]
Header always set Content-Security-Policy "upgrade-insecure-requests;"

 

[andrezzz]

5 hours ago, Mark Coates said:

i have managed to fix this by adding this into my .htaccess file and now all works a dream

 

RewriteEngine On
RewriteCond %{HTTPS} !=on
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301,NE]
Header always set Content-Security-Policy "upgrade-insecure-requests;"

 

Maybe you could check in General Settings :D, there if you don't have https:// in the WHMCS URL then it will not use, check if I'm wrong please.

[Mark Coates]

hi yes i just checked and it was set as http, i changed this to https and removed the code i added in the htaccess and all is working.

all for the sake of the missing 's' and not it all works 🙂

 

thanks

[andrezzz]

On 12/30/2021 at 10:51 PM, Mark Coates said:

hi yes i just checked and it was set as http, i changed this to https and removed the code i added in the htaccess and all is working.

all for the sake of the missing 's' and not it all works 🙂

 

thanks

Anything else you need, you already know where to find it 😉

[FreedomHostUSA]

Hey fellas.

I'm still having the problem and there is an "s".  What should I do?

 

Thanks!