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Upgrade/Downgrade on next billing cycle or due date


ITC Services

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Hi there,

As you should know WHMCS offers the ability to the customer to upgrade or downgrade configurable options of a Product/Service.

Configurable Options Tick this box to allow Upgrading/Downgrading of configurable options

Though, this feature is executed immediately and the customer will receive refund of any value he hasn't use.

For my case, I would like to know if there is any possibility to use this features but the execution will be on next billing cycle/due date. The idea is to allow the customer to already do the adjustment which need to be executed on next billing cycle.

For example: 

I bought 30 Office 365  licenses on 11/30/2020 and on next billing cycle (11/30/2021) I would like to reduce the number of licenses to 25. 

How can I proceed so WHMCS will take this request in consideration but will not apply it until next renewal of the service.

Best Regards,

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