Hi there,
As you should know WHMCS offers the ability to the customer to upgrade or downgrade configurable options of a Product/Service.
Configurable Options
Tick this box to allow Upgrading/Downgrading of configurable options
Though, this feature is executed immediately and the customer will receive refund of any value he hasn't use.
For my case, I would like to know if there is any possibility to use this features but the execution will be on next billing cycle/due date. The idea is to allow the customer to already do the adjustment which need to be executed on next billing cycle.
For example:
I bought 30 Office 365 licenses on 11/30/2020 and on next billing cycle (11/30/2021) I would like to reduce the number of licenses to 25.
How can I proceed so WHMCS will take this request in consideration but will not apply it until next renewal of the service.
Best Regards,
