R-n-R Posted October 25, 2021 Share Posted October 25, 2021 (edited) I have been doing business with Marco since 2009 or 2010? I made a recent purchase from him couple of weeks ago and never received any emails. At first I thought maybe our Spam Filtering was blocking his emails, so I set up Whitelist for all his domains. I have since tried many other Channels to contact him (like his Contact page on his website) and I am not getting any replies. Unable to open a ticket with him, for some reason after all these years my email address needs verifying. But when I try never get the verification email. Marco is an outstanding guy, so I do not think this is some sort of dishonest issue, just the opposite. I am concerned maybe something has happened to Marco. Does anyone know Marco personally to find out if he is alright? Or some other Channel to Contact him? Or heard anything? Thanks! Roy Edited October 25, 2021 by R-n-R Add additional info 0 Quote Link to comment Share on other sites More sharing options...
Evolve Web Hosting Posted October 25, 2021 Share Posted October 25, 2021 I wonder too. I have a ticket open and haven't heard back from him. I hope it's nothing too serious. 0 Quote Link to comment Share on other sites More sharing options...
Evolve Web Hosting Posted October 25, 2021 Share Posted October 25, 2021 He just responded to me so he's alive and well! I would imagine you'll hear from him soon. 1 Quote Link to comment Share on other sites More sharing options...
R-n-R Posted October 25, 2021 Author Share Posted October 25, 2021 Thats good news! 0 Quote Link to comment Share on other sites More sharing options...
R-n-R Posted November 4, 2021 Author Share Posted November 4, 2021 On 10/25/2021 at 4:32 PM, evolve hosting said: He just responded to me so he's alive and well! I would imagine you'll hear from him soon. Say Evolve, I still haven't heard from Marco, could I ask a favor, could you open a ticket in your account and let Marco know I am still locked out of my account, and if he could email me at roy@karthost.com. My name is Roy Randolph company name KartHost. All my attempts have failed up until this point. Thank you in advance (and if you do not wish to do so, fully understand) Roy 0 Quote Link to comment Share on other sites More sharing options...
Evolve Web Hosting Posted November 4, 2021 Share Posted November 4, 2021 22 minutes ago, R-n-R said: Say Evolve, I still haven't heard from Marco, could I ask a favor, could you open a ticket in your account and let Marco know I am still locked out of my account, and if he could email me at roy@karthost.com. My name is Roy Randolph company name KartHost. All my attempts have failed up until this point. Thank you in advance (and if you do not wish to do so, fully understand) Roy I opened a ticket with this link. Hopefully he reaches out to you soon. 0 Quote Link to comment Share on other sites More sharing options...
R-n-R Posted November 4, 2021 Author Share Posted November 4, 2021 4 minutes ago, evolve hosting said: I opened a ticket with this link. Hopefully he reaches out to you soon. Thank you! I owe you. 0 Quote Link to comment Share on other sites More sharing options...
imaticon Posted November 4, 2021 Share Posted November 4, 2021 Roy, I answered you several times through the sales ticket as well as through Meta (FB). Your mail server anti-spam software does still reject our mails. Please have a look in Meta for further details. 1 Quote Link to comment Share on other sites More sharing options...
R-n-R Posted November 4, 2021 Author Share Posted November 4, 2021 Hi Marco, thanks. I have already done that I have whitelisted all your emails that I know of (unless you are sending via another domain) on all filters we have no other place to unblock. No Emails in our Quarantine either. If one is blocked that is the first place it goes. For what its worth, all this started several weeks ago when I couldn't login because I haven't verified my email (same one I have been using for past 10 to 12 years). Can you send me an email to karthost@gmail.com (I seldom check that email, but I will if I know you have sent one). I want to make sure I have Whitelisted all possible domains you email with, thank you sir! Roy 0 Quote Link to comment Share on other sites More sharing options...
Evolve Web Hosting Posted November 4, 2021 Share Posted November 4, 2021 1 hour ago, R-n-R said: Thank you! I owe you. All good. Best of luck and hope you finish out the year strong! 0 Quote Link to comment Share on other sites More sharing options...
imaticon Posted November 8, 2021 Share Posted November 8, 2021 On 11/4/2021 at 10:32 PM, R-n-R said: Can you send me an email to karthost@gmail.com (I seldom check that email, but I will if I know you have sent one). I want to make sure I have Whitelisted all possible domains you email with, thank you sir! This has been already done with changing the email address and a mail has been sent to your gmail address with a verification link. You may also check your gmail spam folder. Please note the link is time limited. In order to re-verify, just login and resend the verification mail. 0 Quote Link to comment Share on other sites More sharing options...
R-n-R Posted November 8, 2021 Author Share Posted November 8, 2021 1 hour ago, imaticon said: This has been already done with changing the email address and a mail has been sent to your gmail address with a verification link. You may also check your gmail spam folder. Please note the link is time limited. In order to re-verify, just login and resend the verification mail. Marco, I'm in. Thanks for your help! 0 Quote Link to comment Share on other sites More sharing options...
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