Jump to content

Remove 'Recent Support Tickets' module from customer portal

Recommended Posts

5 minutes ago, jtgroup said:

Please could someone help me? I would like to remove the 'Recent Support Tickets' module from the customer portal as we do not use the in-built support system. How can I do that, please?

using the first action hook in the post below...

you could hide it with CSS, but removing it via a hook would be better (especially with regards to layout).

Link to comment
Share on other sites

18 hours ago, jtgroup said:

I just need to remove this one now (see attached) if possible? Do you know how I might be able to do this one as well?

there's no equivalent simple hook method with these home page tiles... you can adapt other hook points to change certain aspects of these tiles, but generally to keep things simple, you're looking at either editing the clientareahome.tpl template (which determines which tiles are shown based on the general settings). or you use CSS in a custom CSS file, e.g if you want to adjust styling.

for example, in Six, if you wanted to remove the Tickets tile and adjust the width of the other tiles to take up the full width (if you don't adjust, then it will just show three tiles and leave a space), then you could use...

.tiles .tile:nth-child(3) {display: none !important; }
.tiles .col-sm-3 {width: 33.33% !important; }

you could do something similar in 21, but the css would be different...

.tiles .col-6:nth-child(3) {display: none !important; }
.tiles .col-xl-3 {max-width: 33.33% !important; flex: 33.33% !important;}
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated