TypeError: Argument 1 passed to WHMCS\Product\Promotion::appliesToService()

[dewdropz]

TypeError: Argument 1 passed to WHMCS\Product\Promotion::appliesToService() must be of the type int, null given, called in vendor/whmcs/whmcs-foundation/lib/Product/Promotion.php on line 0 and defined in vendor/whmcs/whmcs-foundation/lib/Product/Promotion.php:0
Stack trace:
#0 vendor/whmcs/whmcs-foundation/lib/Product/Promotion.php(0): WHMCS\Product\Promotion->appliesToService(NULL)
#1 clientsservices.php(0): WHMCS\Product\Promotion::getApplicableToObject(Object(WHMCS\Service\Service))
#2 {main}

 

how i can solve this?

[brian!]

4 hours ago, dewdropz said:

how i can solve this?

your best bet is by opening a ticket with Support...

• if you get your license directly from WHMCS (login required) - https://www.whmcs.com/support/
• if you get your license from a reseller / host (no login required) - https://www.whmcs.com/reseller-support/

the only people who will know the answer to your question would be a) users who have come across it before and have either solved it themselves or have opened a ticket (and maybe got a solution), or b) WHMCS Support (one would hope).

the chances of anyone finding this thread from a) anytime soon is VERY remote, and the likelihood of someone from Support wandering in here would be slim too - so quickest way will be to open a ticket and perhaps update the thread if/when they give you a working answer.

[Dmitry Kostiuk]

Today I faced with the same issue on one of my active client. 

Did you fixed this error?

[leon_sitehost]

We faced the same issue lately, got a prompt and helpful response from the WHMCS support. I will include the original message sent by them here and hope it helps anyone ended up here in the future:

---

This error indicates null or missing entries in the Pricing or Promotion fields, which can be caused by orphaned products/services.

Please run this query against your WHMCS MySQL database to confirm this cause:

SELECT * FROM tblhosting WHERE packageid NOT IN (SELECT id FROM tblproducts);

If there are any results, the orphaned services can be assigned to a product with this command:

UPDATE tblhosting SET packageid='x' WHERE packageid NOT IN (SELECT id FROM tblproducts)

Replace x with the desired new product ID.