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Unable to see user's security question/answer


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On 22/05/2021 at 19:07, rookiee said:

I have set up security questions for new users but when I try to access it via Client > Users > dropdown, the field is greyed out and I can't click on it. Any idea why? 

probably because that user hasn't yet entered a security answer to any of the questions - once they have, then that option to see their question/answer combination should no longer be disabled from the client profile in the admin area.

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