rookiee Posted May 22, 2021 Share Posted May 22, 2021 Hi, I have set up security questions for new users but when I try to access it via Client > Users > dropdown, the field is greyed out and I can't click on it. Any idea why? Thanks 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted May 24, 2021 Share Posted May 24, 2021 On 22/05/2021 at 19:07, rookiee said: I have set up security questions for new users but when I try to access it via Client > Users > dropdown, the field is greyed out and I can't click on it. Any idea why? probably because that user hasn't yet entered a security answer to any of the questions - once they have, then that option to see their question/answer combination should no longer be disabled from the client profile in the admin area. 0 Quote Link to comment Share on other sites More sharing options...
emailpros Posted August 11, 2021 Share Posted August 11, 2021 Ever since updating to 8.1.3, when customers create a new order and answer the security question, it does not come through and is blank in the Client area and admin area. Is this happening to anyone else? 0 Quote Link to comment Share on other sites More sharing options...
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