Si Posted January 1, 2008 Share Posted January 1, 2008 hi, Sorry if this has been covered before. I mentioned it as a sidenote during another ticket thread started by someone else and only othellotech picked up on it. I don't think it went any furher and didn't want to hijack someone elses thread. Anyway, please tell me if I'm wrong on this, but my accountant was concerned when I explained this, but maybe my understanding is incorrect: When a customer pre-funds his/her account, they have an invoice raised for say £200. However, then their hosting fees and domain renewal invoices are also raised. So, lets say, over the next 3 months, they use up their £200 credit, the WHMCS system has actually only received £200, but has raised invoices for £400. Pre-funding invoice = £200 Hosting Fee Invoice = £120 Domain Renewals Invoices = £80 Total = £400 Surely the pre-funding shouldn't be raised as an invoice? Is that correct? or am I missing something? Si 0 Quote Link to comment Share on other sites More sharing options...
Brett Posted January 1, 2008 Share Posted January 1, 2008 Well from my understanding of the pre-funding, and please someone jump in here if I am wrong, but what happens is your client clicks on the "Add Funds" for £200. It created the invoice and the client is charged the appropriate amount of money. Once the invoice is considered paid the account is funded with £200 and you will see this reflected in the control panel. Now whenever an invoice is generated, it will auto debit from the £200 that has been funded and the invoice is instantly considered paid. So in your example Pre-funding invoice = £200 Hosting Fee Invoice = £120 Domain Renewals Invoices = £80 Total = £400 it would actually be Pre-funding invoice = £200 Hosting Fee Invoice = £120 Domain Renewals Invoices = £80 Total = £0 It all equals out in the end. This is my understanding of the pre-funding, but I could be very mistaken as I have not taken my site live yet and I have not had to jump any hurdles. I hope this helps! Brett 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted January 1, 2008 WHMCS CEO Share Posted January 1, 2008 It actually works out like this: Pre-funding invoice = £200 Hosting Fee Invoice = £0 Domain Renewals Invoices = £0 Total = £200 If you notice, when you add credit to an invoice, the total amount due decreases until the amount due is nothing. And only ever will there be the income transaction for the credit addition invoice so there's only one transaction of income - no duplication. Matt 0 Quote Link to comment Share on other sites More sharing options...
Si Posted January 1, 2008 Author Share Posted January 1, 2008 Phew! thanks for that Matt. Happy New Year to you! Si 0 Quote Link to comment Share on other sites More sharing options...
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