Payment method doesn't show in product details page

[REDOUANE]

Hello Guys,

pls i am facing issue with displaying the payment method, pls see screen, i don' know what is the problem, i am not facing the problem in domains, and payment method exist in order in backoffice

Thanks guys

Edited April 21, 2021 by REDOUANE

[brian!]

  On 4/21/2021 at 1:49 PM, REDOUANE said:

pls i am facing issue with displaying the payment method, pls see screen, i don' know what is the problem, i am not facing the problem in domains, and payment method exist in order in backoffice

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is it just affecting this one service, or every product ?

i'm wondering if that service is linked to a paymentmethod that no longer exists in your payments gateway setup ?

[REDOUANE]

  On 4/21/2021 at 1:55 PM, brian! said:

is it just affecting this one service, or every product ?

i'm wondering if that service is linked to a paymentmethod that no longer exists in your payments gateway setup ?

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It's related to all products, and in the payment gateway is still there and active

[brian!]

  On 4/21/2021 at 1:57 PM, REDOUANE said:

It's related to all products, and in the payment gateway is still there and active

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then have you checked the relevant template to ensure the variable is still there... ?

it's likely to be clientareaproductdetails and {$paymentmethod} - but if the products are linked to a module with custom templates, then it may be calling them instead.

[REDOUANE]

  On 4/21/2021 at 2:08 PM, brian! said:

then have you checked the relevant template to ensure the variable is still there... ?

it's likely to be clientareaproductdetails and {$paymentmethod} - but if the products are linked to a module with custom templates, then it may be calling them instead.

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the problem exist in every template even the six template, and the variable still there in template, i have checked the domaindetails template, and they are the same, in domaindetails its displayed, but in proudctdetails not

Edited April 21, 2021 by REDOUANE

[brian!]

  On 4/21/2021 at 2:12 PM, REDOUANE said:

the problem exist in every template even the six template, and the variable still there in template, i have checked the domaindetails template, and they are the same, in domaindetails its displayed, but in proudctdetails not

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then add a {debug} to the end of the template file's code, refresh the page and that should open a popup window - in that window, see if $paymentmethod exists.

remember to remove the {debug} when you're finished.

[REDOUANE]

  On 4/21/2021 at 2:29 PM, brian! said:

then add a {debug} to the end of the template file's code, refresh the page and that should open a popup window - in that window, see if $paymentmethod exists.

remember to remove the {debug} when you're finished.

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This is what i got, its null

$paymentmethod                                  Value
Origin: "Smarty object"                     null
 

 

[brian!]

is there any chance that there is an existing hook nulling the value ?

[REDOUANE]

  On 4/21/2021 at 2:38 PM, brian! said:

is there any chance that there is an existing hook nulling the value ?

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no there any hook nulling the value

[brian!]

  On 4/21/2021 at 2:42 PM, REDOUANE said:

no there any hook nulling the value

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how unusual... out of interest, is the payment gateway a third-party one? i'm wondering if it's doing something non-standard and WHMCS isn't able to pull the gateway name from the database....

if there is a paymentmethod value in tblhosting, then using an action hook to get the value and return it to the template should be a quick fix...

but i'd be tempted to open a ticket with Support and see if they have any ideas why the value is either not being pulled correctly by default, or if something could be interfering.

[REDOUANE]

  On 4/21/2021 at 4:35 PM, brian! said:

how unusual... out of interest, is the payment gateway a third-party one? i'm wondering if it's doing something non-standard and WHMCS isn't able to pull the gateway name from the database....

if there is a paymentmethod value in tblhosting, then using an action hook to get the value and return it to the template should be a quick fix...

but i'd be tempted to open a ticket with Support and see if they have any ideas why the value is either not being pulled correctly by default, or if something could be interfering.

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Can you pls just show me how to create this hook pls

Thank you

[brian!]

  On 4/22/2021 at 10:39 AM, REDOUANE said:

Can you pls just show me how to create this hook pls

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at its most basic, the hook below should return a value if it exists in the database..

<?php

function product_details_payment_name_hook($vars) {
	
	$service = Menu::context('service');    
	$payment = $service->paymentGateway;
	return array ("paymentmethod" => $payment);

}
add_hook("ClientAreaPageProductDetails", 1, "product_details_payment_name_hook");

it will use the internal name of the gateway rather than the friendly name, but let's just see if it returns something and then polish it later if necessary.

[REDOUANE]

  On 4/22/2021 at 10:45 AM, brian! said:

at its most basic, the hook below should return a value if it exists in the database..

<?php

function product_details_payment_name_hook($vars) {
	
	$service = Menu::context('service');    
	$payment = $service->paymentGateway;
	return array ("paymentmethod" => $payment);

}
add_hook("ClientAreaPageProductDetails", 1, "product_details_payment_name_hook");

it will use the internal name of the gateway rather than the friendly name, but let's just see if it returns something and then polish it later if necessary.

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Yes its work fine man, thank you so much

[REDOUANE]

  On 4/22/2021 at 10:45 AM, brian! said:

at its most basic, the hook below should return a value if it exists in the database..

<?php

function product_details_payment_name_hook($vars) {
	
	$service = Menu::context('service');    
	$payment = $service->paymentGateway;
	return array ("paymentmethod" => $payment);

}
add_hook("ClientAreaPageProductDetails", 1, "product_details_payment_name_hook");

it will use the internal name of the gateway rather than the friendly name, but let's just see if it returns something and then polish it later if necessary.

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@Brian How can i change the polish pls ?

thank you again

[brian!]

to get the friendly name ?

<?php

# cPanel Service Payment Method Hook
# Written by brian!

use WHMCS\Database\Capsule;

function product_details_cpanel_password_hook($vars) {
	
	$service = Menu::context('service');    
	$payment = $service->paymentGateway;
	$paymentname = Capsule::table('tblpaymentgateways')->where('gateway',$payment)->where('setting','name')->value('value');
	return array ("paymentmethod" => $paymentname);

}
add_hook("ClientAreaPageProductDetails", 1, "product_details_cpanel_password_hook");

[REDOUANE]

Thank you so much @brian!