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Configurable Option is not added

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I added an addon (Configurable Option - Keyword Rank Tracker crawl) as in the screenshot, unfortunately it is not added to the Plesk account. Other GB add-ons are added and set the same way, and they work. When I add this via Plesk to my account, it works.

The WHMCS log shows:
Automatic product / service update successful - Service ID: 267
Successful Modules Package Change - Service ID: 267

but that's not true, it only checks everything in WHMCS, but in the Plesk account it is not added

What could be the cause of this?

Service Plans3.png

Service Plans.pdf Service Plans1.pdf

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22 hours ago, Malkry said:

What could be the cause of this?

Plesk is not my area of expertise, but the docs state the option name needs to include Plesk...



it  might be better to open a ticket directly with support...

... and btw, you shouldn't have started three separate threads about the same issue!

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