waltr100 Posted April 6, 2021 Share Posted April 6, 2021 I just setup Stripe and while testing it I'm able to complete transactions while purchasing the services and through the invoices that are delivered via email. though I am not able to complete transactions through the "My Invoices" page in the client area. It gives me an error, "An error has occurred: The requested URL returned error: 406 Please try again later.". I'm using WHMCS Bride with my site so that might have something to do with it. Any ideas? 0 Quote Link to comment Share on other sites More sharing options...
steven99 Posted April 7, 2021 Share Posted April 7, 2021 Try out one of the default templates and see if that works there. 0 Quote Link to comment Share on other sites More sharing options...
waltr100 Posted April 8, 2021 Author Share Posted April 8, 2021 Changing the templates still results in error. I did notice that the invoices that work have the url "mysite.com/whmcs......." and the invoices that don't work have the url "mysite.com/whmcs-bridge......". 0 Quote Link to comment Share on other sites More sharing options...
waltr100 Posted April 8, 2021 Author Share Posted April 8, 2021 Under the Gateway Logs it says "Payment capture error: No such paymentmethod: a similar object exists in test mode, but a live mode key was used to make this request." 0 Quote Link to comment Share on other sites More sharing options...
steven99 Posted April 9, 2021 Share Posted April 9, 2021 Ah that sounds like you used the test API key, then that client put in their info, and then you changed to the production key. Test and production / live keys enter information in to different systems and don't cross over. So unfortunately you'll need to clear their payment method in WHMCS and have them reenter the details. 0 Quote Link to comment Share on other sites More sharing options...
waltr100 Posted April 9, 2021 Author Share Posted April 9, 2021 I followed your suggestion and it still resulted in the same. I'm thinking it has to do with the url because transactions work perfectly fine when I'm not using WHMCS Bridge. I switched my payment gateway to PayPal for the time being. I'm assuming PayPal works because it opens a separate window to process the payment. Thanks for your help. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.