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[From the Blog] Creating an Effective Knowledgebase 3: Writing Great Articles

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The first part of this series covered the basics of knowledgebases (here) and the second covered how to fill the knowledgebase you create in WHMCS with great content (check it out here). This part gets to the meat of things: writing your knowledgebase articles. Without great articles, there's no point to a knowledgebase, so let's get started crafting articles that will be useful, information-packed, and easy for you to maintain. Remember as you write your articles: you're writing resources...

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