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WHMCS Community

WHMCS Community Manager
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Everything posted by WHMCS Community

  1. We are pleased to announce the release of WHMCS 8.3 to General Availability. This marks the end of pre-production testing, and WHMCS 8.3 is now the recommended version for all new installations and updates. What's new in WHMCS 8.3Manage Stripe and PayPal Disputes - Work with disputes directly in the Admin Area.Improved Client Profile Summary - Take advantage of faster filtering, sorting, and pagination tools.Automated WordPress Hosting - Easily create WordPress hosting products with full...View the full blog post
  2. We're excited to announce the release of WHMCS 8.3 Release Candidate. This marks the end of feature development for the 8.3 series and is the final stage before version 8.3 is promoted to general availability status. Thank you to everyone who has taken part in the Beta so far. We invite everyone to try the new features and functionality in WHMCS 8.3 by downloading and installing the Release Candidate. What's new in WHMCS 8.3Manage Stripe and PayPal Disputes - Work with disputes directly in...View the full blog post
  3. We're excited to announce the beta release of WHMCS 8.3. Be among the first to try out the new features and functionality by getting involved in the beta today. What's new in WHMCS 8.3WordPress Hosting - Offer fully provisioned WordPress Hosting accounts on cPanel & Plesk.Dispute Management - Manage your Stripe or PayPal payment disputes directly in the Admin Area.Affiliate Commission Reversals - Automatically reverse commission payouts when invoice is partially or fully refunded.Improved...View the full blog post
  4. So far, this series has covered the basics of knowledgebases, how to select your content, and how to turn that content into great knowledgebase articles. In the last part, you'll see some ideas for how you can go that extra mile and really make your content pop, making it more valuable to your customers and staff. The Right FormatFormatting can be a major part of whether a page is useful. It's hard to find things on a page if it's all in one block of text, and it's not much better if the way...View the full blog post
  5. Today we have released WHMCS 8.2.1 which contains bug fixes and usability improvements for the 8.2 release. To learn more about WHMCS 8.2 and the new functionality available in it, please visit https://www.whmcs.com/whats-new Getting the UpdateYou can update automatically using the Automatic Updater. Simply navigate to Utilities > Update WHMCS to begin the update process. As always, manual downloads are also being made available for those who wish to upgrade manually. You can download both...View the full blog post
  6. At WHMCS, we know that reducing fraud and abuse of services is important for your business, both for your own data and for your customers'. For a brick-and-mortar business this could be as simple as checking a physical ID... but how do you verify the identities of customers in another country or on another continent when you're conducting business online? In WHMCS 8.2, we're helping you solve that problem with a new built-in user identity verification system. What is Identity...View the full blog post
  7. At WHMCS, we know that reducing fraud and abuse of services is important for your business, both for your own data and for your customers'. For a brick-and-mortar business this could be as simple as checking a physical ID... but how do you verify the identities of customers in another country or on another continent when you're conducting business online? In WHMCS 8.2, we're helping you solve that problem with a new built-in user identity verification system. What is Identity...View the full blog post
  8. At WHMCS, we work hard to keep our product (and codebase) up-to-date. We want to provide the best possible product and customer support for you while also delivering great performance. In the past year, that has meant adding POP3 OAuth2 support for Google, implementing Bootstrap 4 in the Client Area, changes to our PHP support, and more. Our PHP version support in particular is vital. WHMCS operates using PHP, both natively and, often, in your third-party customizations. Last year, in WHMCS...View the full blog post
  9. Some web hosting customers are experienced, self-sufficient users: they know exactly what they want, they can create a great website themselves (or will pay someone to), and they don't really need a lot from you, their hosting provider, to get up and running quickly. Then, there's the large number of customers who also need a website fast but don't have the knowledge needed to create a website themselves. They might be unable to use a professional website designer. Maybe they're reluctant to...View the full blog post
  10. We are pleased to announce the release of WHMCS 8.2 to General Availability. This marks the end of pre-production testing, and WHMCS 8.2 is now the recommended version for all new installations and updates. WHMCS 8.2 includes WordPress Toolkit Automation for cPanel and Plesk and a new Unbranded Site Builder experience, powered by Web.com, that allows you to offer a site builder under a freemium model for all hosting signups, greatly reducing the barrier to entry for those new to websites and...View the full blog post
  11. In WHMCS 8.2, we've made changes to our addon system, providing powerful new ways to offer addons with products and services. We talked about some of them here. These changes have their own inherent benefits, letting you choose prorata billing, duplicating addons, and creating addons that WHMCS preconfigures for you with predefined addons (described below). However, we had a bigger reason to make these updates: the introduction of a new way to offer customers a high-quality WordPressexperience...View the full blog post
  12. In WHMCS 8.2, changes to our addon system provide useful ways to work with addons with your products and services, including the introduction of WordPress Toolkit support in WHMCS. They also provide the framework for a new way to offer hosting customers a high-quality WordPress® experience, letting them manage their own installations quickly and easily. WHMCS has completely automated WordPress Toolkit provisioning, so now it's easy to sell WordPress Toolkit directly to your customers, with...View the full blog post
  13. We're excited to announce the release of WHMCS 8.2 Release Candidate. This marks the end of feature development for the 8.2 series and is the final stage before version 8.2 is promoted to general availability status. Thank you to everyone who has taken part in the Beta so far and we invite everyone to try the new features and functionality in WHMCS 8.2 by downloading and installing the Release Candidate. What's new in WHMCS 8.2WP Toolkit Automation - Enabling you to offer WP Toolkit to your...View the full blog post
  14. In WHMCS 8.2, we added the ability to view payment gateway balance information in the WHMCS Admin Area. Natively, this includes displaying information from Stripe and PayPal Basic in the list of transactions at Billing > Transactions List and from Stripe in the information for individual transactions. This blog post covers displaying balances. For more information on displaying transaction information, see Transaction Information in our Developer Documentation. Balances and Payment Gateway...View the full blog post
  15. Product addons are an important feature in WHMCS, letting you add extra items that customers can purchase alongside a main or parent product. In WHMCS 8.2, we've added new abilities to our product addon system to expand WHMCS's flexibility and hopefully make your tasks just a little easier. Product addons offer more flexibility than configurable options, which have to bill on the same cycle as the parent product. While purchasing an applicable parent product, customers can order them through...View the full blog post
  16. Your payment gateway balances say it all about where your business has been and where it's going... and when you log in to WHMCS, it's probably on your mind. In WHMCS 8.2, we've made it possible to display payment gateway balances in the WHMCS Admin Area. Even better, if you use Stripe, we're helping you check your balances faster and stay aware of every change, with new and improved balance views in the Admin Area and a new Admin Area Dashboard widget. Stripe in WHMCSYou can already use...View the full blog post
  17. We're excited to announce the beta release of WHMCS 8.2. Be among the first to try out the new features and functionality by getting involved in the beta today. What's new in WHMCS 8.2WP Toolkit Automation - Enabling you to offer WP Toolkit to your customers with fully automated provisioning for cPanel & Plesk.White-label Site Builder from Siteplus - An easy to use and powerful site builder with an unlimited free trial enabling you to bundle it with all your hosting packages.User Identity...View the full blog post
  18. We recently announced some upcoming changes to the license tier structure of WHMCS licenses for businesses with in excess of 250 active customers and Owned license holders. In case you missed the announcement, you can read it here. Since the announcement, the team and myself have been engaged in lots of conversations with customers and partners. It's been a good opportunity to reconnect with many customers, and learn more about their priorities and businesses. In particular, I have enjoyed...View the full blog post
  19. Running a web hosting business means being part of a global industry that's forecast to reach $73 billion by next year. It also means tackling unique challenges every day. Luckily, WHMCS is an easy way to make your everyday operations run smoothly and easily. If you're reading this blog, you probably know that WHMCS is trusted by web hosting companies around the world to automate their operations. We're here to help you grow and improve your business every day. But, what does that mean WHMCS...View the full blog post
  20. We had a great time at CloudFest, the world's largest conference for Cloud Computing and Web Hosting, and we hope you did too. The three-day event included educational sessions, networking, and exciting late-night events, all in a new, online-only format. There were events, workshops, and a virtual expo hall, just to name a few of CloudFest's valuable offerings. The expertise available this year, whether in scheduled talks or hanging out at virtual booths, can't be beat. Catch Up on Our...View the full blog post
  21. We had a great time at CloudFest, the world's largest conference for Cloud Computing and Web Hosting, and we hope you did too. The three-day event included educational sessions, networking, and exciting late-night events, all in a new, online-only format. There were events, workshops, and a virtual expo hall, just to name a few of CloudFest's valuable offerings. The expertise available this year, whether in scheduled talks or hanging out at virtual booths, can't be beat. Catch Up on Our...View the full blog post
  22. The first part of this series covered the basics of knowledgebases (here) and the second covered how to fill the knowledgebase you create in WHMCS with great content (check it out here). This part gets to the meat of things: writing your knowledgebase articles. Without great articles, there's no point to a knowledgebase, so let's get started crafting articles that will be useful, information-packed, and easy for you to maintain. Remember as you write your articles: you're writing resources...View the full blog post
  23. A knowledgebase is only as good as the content in it, and whether that content is "good" depends on many different factors. The first part of this series covered the basics of knowledgebases and how you can use them in WHMCS. (Check it out here.) In this part, we're adding help for choosing the articles you're going to create and avoiding some pitfalls along the way. The most important decision made for every knowledgebase is its content. Will the content be added as-needed for common...View the full blog post
  24. CloudFest, the world's largest conference for Cloud Computing and Web Hosting, returns this year on an all-digital platform. CloudFest started as WebHostingDay in 2004 and is now the Cloud Festival, with a home in Germany's largest theme park. The three-day event includes educational sessions, networking, and exciting late-night events. Even a global pandemic can't stop CloudFest with this year's 100% online conference, which is packed with events, workshops, a virtual expo hall, and so much...View the full blog post
  25. We are pleased to announce the release of WHMCS Mobile V1.5, now with invoicing management functionality. In this latest new release, the addition of invoicing related functionality allows you to create and manage invoices from your mobile device, view transactions and apply manual and offline payments, attempt captures from credit cards, send reminders and other emails and change invoice status. Other new functionality in WHMCS for Mobile 1.5 includes: Perform domain availability/whois...View the full blog post
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