WmPitcher Posted March 17, 2021 Share Posted March 17, 2021 I have a number of clients who I first setup in WHM before installing WHMCS. I imported these hosting client packages into WHMCS. The system added a hosting product for them. I added service price, next due date, billing cycle etc. This product/service listing does not have an order associated with it though. It shows as Order #0 and returns an error when clicked. Furthermore, the renewal does not show as forecasted income. Four questions: Should they have an active order? If so, how do I do that at this point -- create a new product/service? Will the system invoice them if their order shows as Order #0 (assuming I have everything else setup)? Will the system then have an active order for them after renewal? Thanks. 0 Quote Link to comment Share on other sites More sharing options...
WmPitcher Posted March 19, 2021 Author Share Posted March 19, 2021 I have at least partially answered my own question as I just had a client receive a renewal invoice for an imported service. 0 Quote Link to comment Share on other sites More sharing options...
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