OpenTicket external API creates ticket as client not Admin

[Trescpress]

I have an separate web app that lets users create tickets on WHMCS using the OpenTicket API (external).

This works, but the owner is set to the client name for whom the ticket is created.

$postfields = [
            'action' => 'OpenTicket',          
            'clientid' => $client_id, 
            'admin' => true,
            'name' => 'Admin User',
            'deptid' => '1',  
            'priority' => 'Medium',         
            'subject'  => 'subject',
            'message' => 'Example Message',
            'responsetype' => 'json',
        ];

I want for the ticket to be created as an admin User. Am I missing something?

PS: if i send same request using the Local API, it works perfectly.

[Trescpress]

My code was tested in version 8.1.0 of WHMCS.

So I tested the same code in version 7.10 of WHMCS and it works as expected.

 

Looks like 8.1.0 has a bug.

 

 

[brian!]

On 08/03/2021 at 07:27, Trescpress said:

Looks like 8.1.0 has a bug.

I think it's a known bug that was fixed in v8.1.1

Quote

CORE-16125 - Correct inspection of 'admin' parameter for OpenTicket API

upgrading to v8.1.1 (or preferably v8.1.3) should be the way to go to fix this.