Get details of logged in user

[HostingMe]

Hi all,

I'm currently using 'Natterly' as my live chat provider which supports adding visitor details direct to the chat widget. Currently I'm using {$clientsdetails.firstname} and {$clientsdetails.email}  to pass the information to the widget but what I'm finding is if user 1 is managing users 2 account the chat widget shows users 2 details.  What I'd like is the chat widget to show users 1 details which I'm not sure on how to do.

This is the full integration code which I'm currently using:

var chatbox = new NatterlyChatbox("[Your Site Token Here]")
chatbox.visitor.name = '{$clientsdetails.firstname}';
chatbox.visitor.emailAddress = '{$clientsdetails.email}';

chatbox.render();

 

I've also added a screenshot below which hopefully helps explain what I mean.
Any help on this would be appreciated.

Thanks in advance. Steve

[brian!]

On 05/02/2021 at 17:35, HostingMe said:

Currently I'm using {$clientsdetails.firstname} and {$clientsdetails.email}  to pass the information to the widget but what I'm finding is if user 1 is managing users 2 account the chat widget shows users 2 details.

i'm assuming user1 is a user and user2 is the client - rather than being 2 separate users.

On 05/02/2021 at 17:35, HostingMe said:

What I'd like is the chat widget to show users 1 details which I'm not sure on how to do.

{$loggedinUser.first_name} and {$loggedinUser.email} should work.

[HostingMe]

41 minutes ago, brian! said:

i'm assuming user1 is a user and user2 is the client - rather than being 2 separate users.

{$loggedinUser.first_name} and {$loggedinUser.email} should work.

Thanks Brian, worked perfectly.