Invoicing bug?

[DTM]

Not critical, but have been experimenting with WHMCS for the first time and came across this.

It seems to have created an invoice of invoices and this is corrupting the totals.

[brian!]

On 14/11/2020 at 08:12, DTM said:

Not critical, but have been experimenting with WHMCS for the first time and came across this.

experimenting! 😲

On 14/11/2020 at 08:12, DTM said:

It seems to have created an invoice of invoices and this is corrupting the totals.

https://docs.whmcs.com/Invoicing#Mass_Payment

Quote

Mass Payment

Mass Payment of Invoices allows customers to pay for multiple invoices in a single transaction.

This is often quicker and more convenient for customers with multiple invoices outstanding. It can also reduce your transaction costs by only processing a single transaction.

Clients can request to perform Mass Payment via the client area if it is enabled.

Admin users can also create Mass Payment invoices:

1. Navigate to the Clients Invoices list within the admin area (you can access this from the Client Summary page).
2. Select the checkboxes next to the invoices you wish to combine for payment.
3. Click the Mass Pay button at the bottom of the list of invoices.

• Mass Payment is different from Merging invoices. With Mass Pay, the system maintains separate invoices, and when a client pays the Combined invoice, the system marks the original invoices as paid through applying credit.
• Merging invoices will actually combine all the individual invoice line items into a single invoice, deleting all but one of the merged invoices.
• Generated Mass Payment invoices do not count towards the total balance due by a customer and the client area does not display them.

I can't say that i've seen that discrepancy before where the tiles are showing 3 invoices, but the panel showing 4 - though I haven't recently experiment with Mass Pay and merging invoices, so that might be why lol 🙂