InvictusRo Posted November 3, 2020 Share Posted November 3, 2020 Hello so I got this error: https://prnt.sc/vcvtxf (An error ocurred. Please try again) This happens everytime I try to pay on sandbox also one client paid succesfully and got the same error, I received the money however the status on my dashboard was still incomplete. https://whmcs.community/topic/299338-paypal-getway-an-unknown-error-occurred/ I have seen this thread but I was not sure if this hotfix is working for 7.10.2: https://whmcs.community/files/file/131-module-7407-module-7406-an-error-occurred-when-making-paypal-payments/ 0 Quote Link to comment Share on other sites More sharing options...
InvictusRo Posted November 3, 2020 Author Share Posted November 3, 2020 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted November 4, 2020 WHMCS Support Manager Share Posted November 4, 2020 Hi @InvictusRo, This indicates that your Client ID and Client Secret credentials exist in the PayPal live API, but you have the module set to Sandbox mode. Please Untick the "Sandbox Mode" option to proceed in live mode. To use the Sandbox you'll need to unlink your live credentials and re-link with your PayPal sandbox credentials. Please note: That unlinking your PayPal account will stop any subscriptions created up to that being recorded in WHMCS, even if you re-link afterwards. WHMCS v8.0 allows linking of live and Sandbox credentials simultaneously which you can switch between at will. 0 Quote Link to comment Share on other sites More sharing options...
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