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Recurring Cycles Limit - How it works?


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if you're talking about recurring cycles with reference to promotion codes...



The system counts the number of recurrences for a Limited Recurring promotion (which are configured using the Recur For x Times setting) by looking at the invoice line items for the service. By looking at the number of invoice line items for a service, WHMCS makes a determination for how many times it has applied the promotional discount.

After the system has used all of a promotion code's recurrences for a given service, the service will revert to the standard price automatically.

If you wish to provide an an extension of the promotion, it would be necessary to increase Times in the promotion code configuration. This will apply to all existing services using this promo code, instantly. Deleting invoices will not extend the duration of the promotional discount.

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Hi Brian, it's not about promotions.
I mean the product settings (Pricing).
There is a setting of how many times to be invoiced (how many cycles).
And then stop invoicing.
How are they counted?
Where does it note how many invoices have been created and how many remain until the end?


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I believe the answer is still the same - e.g it's querying the invoice items and when the recurring limit is reached, the status of the service is changed to "Completed" in order to prevent future invoicing from occurring.

although you could contact Support if you want to confirm my suspicion.

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