Moving existing clients to STRIPE

[Cert]

Hello 

We have been using Sage pay as our payment gateway for the past few years. We are now considering moving Stripe. 

 

We have set strip up but noticed that all existing customers are using the SagePay payment gateway. We have tried changing the name of the Stripe Payment gateway to the name that the sage payment gateway was but no luck. 

 

Does anyone know how I can easily switch the payment method from the existing to the new Stripe easily for all existing customers. 

Will doing the above even work? Will the recurring payments work etc and will this cause any issues 

 

Thanks 

[brian!]

23 hours ago, Cert said:

We have set stripe up but noticed that all existing customers are using the SagePay payment gateway. We have tried changing the name of the Stripe Payment gateway to the name that the sage payment gateway was but no luck. 

that wouldn't work.

23 hours ago, Cert said:

Does anyone know how I can easily switch the payment method from the existing to the new Stripe easily for all existing customers. 

I suspect if you moved them from another gateway to Stripe, then they'd have to create a new token/subscription with Stripe when they pay their next invoice - though opening a ticket with Support should confirm if that's the case.

[WHMCS Alex]

Hi @Cert,

You can migrate to Stripe as documented here: https://docs.whmcs.com/Stripe#Migrating_to_Stripe

Whether you can utilise that migration path, will depend on the exact SagePay module you are using. If you’re using tokens or repeats, they are token based gateways, as such card data is not stored in WHMCS preventing the migration path documented above from working. If that’s the case, @brian! is correct in respect of the process for moving, customers would need to manually store their card through WHMCS (using Stripe) or pay their next invoice.