SteveV Posted December 25, 2007 Share Posted December 25, 2007 Hello I've just started using WHMCS and spent yesterday manually adding all my clients. For 17 clients, I forgot to change their domain's expiry date to the correct date, and it was entered as 00/00/0000 This morning, these 17 domains are showing as "Expired domains" even though I changed the expiry date for all of them to the correct date. Will this update the next time the cron job runs? Or is there something I need to do? 0 Quote Link to comment Share on other sites More sharing options...
serverx Posted December 25, 2007 Share Posted December 25, 2007 same problem for me after the update to 3.5.1 how it can be solved? thanks 0 Quote Link to comment Share on other sites More sharing options...
CSNM-Carl Posted December 25, 2007 Share Posted December 25, 2007 Also experiencing this since the upgrade to 3.5.1 I think it may be a bug. 0 Quote Link to comment Share on other sites More sharing options...
Daniel Posted December 25, 2007 Share Posted December 25, 2007 IIRC there's a dropdown box on each domains page labled "Status". Change this from Expired to Active and it'll be okay. 0 Quote Link to comment Share on other sites More sharing options...
lesmond Posted December 26, 2007 Share Posted December 26, 2007 I too had this Problem, I changed it from Expired to Active, but the next day they changed back to Expired Domains, I have changed all the expiry dates to the same as Next Due Date, hopefully this will solve the problem. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted December 29, 2007 WHMCS CEO Share Posted December 29, 2007 IIRC there's a dropdown box on each domains page labled "Status". Change this from Expired to Active and it'll be okay. That is correct. After resetting the expiry date to a date in the future, you'll also need to change the status back to Active. Then only when the expiry date passes will it go to expired again as it should. Matt 0 Quote Link to comment Share on other sites More sharing options...
bill Posted March 9, 2008 Share Posted March 9, 2008 why isnt this done autumatically. I just noticed this too, when a client placed an order for a domain and i accepted the order expiry date comes up as 00/00/0000. Im using ver 3.5.1 and registering domains manually 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted March 9, 2008 WHMCS CEO Share Posted March 9, 2008 why isnt this done autumatically. I just noticed this too, when a client placed an order for a domain and i accepted the order expiry date comes up as 00/00/0000. Im using ver 3.5.1 and registering domains manually How is WHMCS meant to know your domains expiry date when it didn't register it itself? When you register a domain manually you will always need to enter it. However, when you use a built in registrar module to register a domain then it is automatically set. Matt 0 Quote Link to comment Share on other sites More sharing options...
bill Posted March 9, 2008 Share Posted March 9, 2008 Matt thanks for the relpy. And your right for transfers. but for new domain orders, i would've thought it would use the date you hit accept the order button, to calculate the expiry date (as default). just like the expiry date for hosting and other recurring products/services. 0 Quote Link to comment Share on other sites More sharing options...
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