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ORDER ERROR domain already


bigart6

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  • 2 weeks later...
On 09/07/2020 at 13:17, bigart6 said:

On trying to accept an  order the below error is prompted . How do i solve it 

(XID qhtnpm) The domain “*******.com” already exists in the userdata.

This appears to be a cPanel error which can arise when trying to create an account with a domain which already exists on your server / DNS Cluster. You would need to remove the existing account/domain before you can add a new account with this domain.

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