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[From the Blog] Respond to tickets faster with Predefined Replies

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One of the many ways that WHMCS can help you save time and provide better customer service is with the Predefined Replies feature within the ticket desk. With this feature, you can create and save replies to frequently asked questions you get asked with the ability to make it more personal with merge fields. When you receive this type of question, you reply as your normally would and select the template you need. You then have the option to add more information to the template or send it as...

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