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SMTP configuration


Kelby

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6 hours ago, Kelby said:

Hello,

I configured SMTP like this (cPanel):


Port : 465
SMTP: mail.domain
User: user@domain
Password: Password
SSL

It apear you have configured it right, just to make sure you are aware that those info are designated for sending email (outgoing), and not for receiving ticket (incoming). That been said if you are not sending emails, must be any errors.

Activated display error on Setup>General Settings>others

image.png.8949f7bf50ababfe1269bcf7b8fe5ccf.png

If there is any error paste it here, so we can look at possible issues.

Also trying to send an email using cpanel roundcube or Horde mail and see if your email are delivered (double check spam folder on receiver).

If t

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