REDOUANE Posted May 18, 2020 Share Posted May 18, 2020 Hello guys, I have an issue with my custom currency, i have add my custom currency so in mass pay, all invoices display with "Dhs" currency, but total is displayed with "$", i don't know why. You can check image. Pls guys someone can help me to fix this issue. Thank you. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted May 18, 2020 Share Posted May 18, 2020 19 minutes ago, REDOUANE said: Pls guys someone can help me to fix this issue. have you tried switching to the Six template to see if the same thing occurs ? that should at least tell you if it's a template or WHMCS issue... though quickly trying this with Six, i'm not seeing the issue. 0 Quote Link to comment Share on other sites More sharing options...
REDOUANE Posted May 18, 2020 Author Share Posted May 18, 2020 I have switch to Six template and still get the issue. How can i fix issue pls Thank you 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted May 18, 2020 Share Posted May 18, 2020 my suspicion is that there is something wrong with your currency settings for AED (or whatever Dhs is for you)... does PayPal support AED ?? visually, it could be fixed with a ClientAreaPageMassPay hook to change those total values - but whether that would have an impact on the currency used for payment, I don't know. it might be worth opening a ticket with Support to see if it's an issue with MassPay in your WHMCS installed release, or a currency issue - and then updating this thread with what they tell you. 0 Quote Link to comment Share on other sites More sharing options...
REDOUANE Posted May 19, 2020 Author Share Posted May 19, 2020 i am using AED for a custom gateway payment and not for PayPal, and also i am using Dhs for another custom gateway payment. but in total is correct so what we need is just to change the symbol, bcz if we calculate all invoices that it gave us the total of Dhs currency but is just show with $ symbol. 0 Quote Link to comment Share on other sites More sharing options...
REDOUANE Posted May 19, 2020 Author Share Posted May 19, 2020 You can also check this image, in notification i have "Dhs" currency but in body i have "$" 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted May 19, 2020 Share Posted May 19, 2020 15 minutes ago, REDOUANE said: You can also check this image, in notification i have "Dhs" currency but in body i have "$" this is what worries me - the situation here is more than just creating a hook for the mass pay page - if there are inconsistencies elsewhere throughout the client area, then it's a bigger issue that needs addressing, e.g why one currency suffix is used in one part of the homepage, and another in a panel ? 1 hour ago, REDOUANE said: but in total is correct so what we need is just to change the symbol, bcz if we calculate all invoices that it gave us the total of Dhs currency but is just show with $ symbol. what happens if you try to pay the amount on the mass pay page - does the user get charged in $ or AED ? 0 Quote Link to comment Share on other sites More sharing options...
REDOUANE Posted May 20, 2020 Author Share Posted May 20, 2020 22 hours ago, brian! said: this is what worries me - the situation here is more than just creating a hook for the mass pay page - if there are inconsistencies elsewhere throughout the client area, then it's a bigger issue that needs addressing, e.g why one currency suffix is used in one part of the homepage, and another in a panel ? I am using multibrand, so each brand i assign a currency 22 hours ago, brian! said: what happens if you try to pay the amount on the mass pay page - does the user get charged in $ or AED ? in this brand i use Dhs, so when i try to pay it stay Dhs. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted May 20, 2020 Share Posted May 20, 2020 aahh... then I suggest you check with ModulesGarden (if it's their multibrand addon that you're using) and see if that isn't the cause of the issue... 0 Quote Link to comment Share on other sites More sharing options...
REDOUANE Posted July 30, 2020 Author Share Posted July 30, 2020 Hi, Is a module theme who do this issue, theme team support fix this problem. Thank you. 0 Quote Link to comment Share on other sites More sharing options...
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