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[From the Blog] Feature Spotlight: Associated Services in Support Tickets

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  • WHMCS Community Manager

One of the big advantages of using the WHMCS built-in help desk tool to service your customers support needs is the quick and easy access you and your team get to your customers services. As part of the ticket submission flow within the client area, customers are presented with a list of their products and services which they can select from when submitting a ticket, allowing them to let you know which service they are contacting you about. Your staff then get direct access to key product...

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