Remove Product from Cart Not Working

[ntcsonline]

HI,

When a customer clicks the x to remove a product from the shopping cart OR when they click Empty Cart the dialog box shows up and the page fades out, including the dialog box. Clicking anywhere on the screen (including the buttons) makes the dialog box disappear, and the product is not removed. It seems like it's a layering issue.

Where would I start looking at the code to troubleshoot this? Thanks!

[brian!]

7 hours ago, ntcsonline said:

Where would I start looking at the code to troubleshoot this?

usually when testing a custom, you would switch to using Six to get an indication if the issue lies with the custom template, or is within WHMCS itself... however, with your site using WHMCS Bridge & Alaska, that's not really an easy option.

was it working fine previously and you've upgraded WHMCS recently ??

[ntcsonline]

Actually I upgraded to 7.10.0 right before I tested this, but I didn't test this before so I don't know if it's a new issue.

[ntcsonline]

This issue existed before, that's why I had to get rid of the Generate Password buttons on the client pages. Is there any way to turn this effect off or as a last resort disable the confirmation dialog so emptying the cart would work?

[ntcsonline]

I think I figured it out. I removed the modal background with in custom.css, and while the page doesn't fade anymore, the dialog box is accessible and working.

/* Modal Dialog Background Fade Disable */
.modal-backdrop {
    display: none !important;
}

 

Edited April 22, 2020 by ntcsonline

[brian!]

well done for figuring it out and posting the solution for others. ☺️