Domain renewal notice email - option to use merge field like {$domain_pay_method_type}

[vinc1402]

Hello people, 

Is there an option to add a merge field to the Domain renewal notice emails?

For example, if a client has a credit card as the payment method for a domain name, the email would just show " This domain will be automatically be renewed using the credit card...."

 

On invoice related emails you have the field {$invoice_pay_method_type} , but for this example it would be {$domain_pay_method_type}

 

I need this because I have a client that gets highly confused when he gets these renewal notices. 🙄

What are my options?

[brian!]

2 hours ago, vinc1402 said:

What are my options?

using a hook would be one option... actually, about the only other option I think would be just to add a generic message to the template along the lines of "If you usually pay by cc.. blah blah blah".

possibly if they had cc details within WHMCS, then {$client_cc_description} might return something useful - though I suspect only their generic payment method and not the one necessarily assigned to this domain (untested).

[vinc1402]

On 3/21/2020 at 12:50 PM, brian! said:

using a hook would be one option... actually, about the only other option I think would be just to add a generic message to the template along the lines of "If you usually pay by cc.. blah blah blah".

 possibly if they had cc details within WHMCS, then {$client_cc_description} might return something useful - though I suspect only their generic payment method and not the one necessarily assigned to this domain (untested).

Thanks, Brian.

I've done this exact thing you said.

This could be a possible feature request as it would be more clear to some clients. 

I get about 5 tickets a month regarding some confusion about this.

 

Thanks again for your time.

 

[brian!]

18 hours ago, vinc1402 said:

I get about 5 tickets a month regarding some confusion about this.

it might be worth adding a kb article about this in your knowledgebase ? 🙂