UXmedia Posted March 3, 2020 Share Posted March 3, 2020 I am using the Paypal basic setup, as the Paypal just isn't showing up in my cart..weird, it is activated! anyway, thats not the issue. When I go to checkout... it takes FOREVER. Like almost 45 seconds for the transaction to happen and then to be taken to the Paypal page. Any ideas? 0 Quote Link to comment Share on other sites More sharing options...
UXmedia Posted March 3, 2020 Author Share Posted March 3, 2020 I also get this when trying to pay directly from an invoice?? It happens on multiple browsers. see screenshot 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted March 3, 2020 Share Posted March 3, 2020 13 hours ago, UXmedia said: I am using the Paypal basic setup, as the Paypal just isn't showing up in my cart..weird, it is activated! anyway, thats not the issue. When I go to checkout... it takes FOREVER. Like almost 45 seconds for the transaction to happen and then to be taken to the Paypal page. both issues may be caused by a misconfiguration with your PayPal account. have you ensured that both WHMCS & PayPal are using the same charset ?? https://docs.whmcs.com/PayPal#Instant_Payment_Notification_.28IPN.29 if you make an order with an offline gateway, e.g Bank Transfer, it the checkout delay still slow ?? 0 Quote Link to comment Share on other sites More sharing options...
UXmedia Posted March 3, 2020 Author Share Posted March 3, 2020 50 minutes ago, brian! said: have you ensured that both WHMCS & PayPal are using the same charset ?? Thanks! I changed it and hopefully it will help. I dont have any other payment options yet, and we are live so I will have to wait to take the site offline/maintenance to do some further testing. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted March 3, 2020 Share Posted March 3, 2020 (edited) 15 minutes ago, UXmedia said: we are live so I will have to wait to take the site offline/maintenance to do some further testing. technically, you could add a hidden product group & add a hidden product within it, and add your offline payment gateway to that... but if there's no rush, probably simpler to just take it offline for a few minutes. ☺️ Edited March 3, 2020 by brian! 0 Quote Link to comment Share on other sites More sharing options...
UXmedia Posted March 3, 2020 Author Share Posted March 3, 2020 1 minute ago, brian! said: technically, you could add a hidden product group & add a hidden product within it, and add your offline payment gateway to that sweet! Ill give it a go. 0 Quote Link to comment Share on other sites More sharing options...
UXmedia Posted March 4, 2020 Author Share Posted March 4, 2020 Must have been the charset on paypal, it's working fine now, much faster. Thanks! 0 Quote Link to comment Share on other sites More sharing options...
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