glenn Posted March 2, 2020 Share Posted March 2, 2020 I'm confused about the "metric statistics". They are incorrect for all of our accounts in WHMCS. How can we force a recalculation for all accounts? How can we debug to find out why the figures are not correct? When clicking "refresh now" in WHMCS for a specific account, the figures are being corrected. What's the difference with the figures being shown at the top in the product details page? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted March 2, 2020 Share Posted March 2, 2020 not sure which version you are using, but if it's v7.9.2, there was a hotfix released for usage metrics recording higher values... 2 Quote Link to comment Share on other sites More sharing options...
glenn Posted March 2, 2020 Author Share Posted March 2, 2020 OK thanks Brian, I have applied the hotfix. Let's see if this fixes it. Too bad I missed the hotfix because it does not contain the 7.9.2 tag... 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted March 2, 2020 Share Posted March 2, 2020 1 minute ago, glenn said: OK thanks Brian, I have applied the hotfix. Let's see if this fixes it. Too bad I missed the hotfix because it does not contain the 7.9.2 tag... we can blame Chris for that, he posted two hotfixes at the end of last week for v7.9.2 only and neither contains that tag. 🙂 0 Quote Link to comment Share on other sites More sharing options...
glenn Posted March 2, 2020 Author Share Posted March 2, 2020 Ran the cron manually with do --TenantUsageMetrics and metrics are correct now. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted March 2, 2020 Share Posted March 2, 2020 1 hour ago, glenn said: Ran the cron manually with do --TenantUsageMetrics and metrics are correct now. i'm glad to hear that you got it sorted. 🙂 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.