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Excess Affiliate Commission showing to Clients


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I've set my products to give 50% affiliate commission to referrers.

For example, product value is $50, someone use their affiliate link & apply discount coupon 50% off.

Client paid me $25.

in this case, it show commission to referrer - 50% of $50 = $25.
it should show commission - 50% of $25 = $12.5

how can I correct it? I can't find any option to make it correct.

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On 26/02/2020 at 08:29, hostitbro said:

how can I correct it? I can't find any option to make it correct.

according to the docs, it should have calculated the commission based on the discounted amount...



If the referred client uses a promotional code to receive a discount when signing up and you have configured the affiliate to receive a percentage commission, the value of the commission will be reduced. If a fixed amount commission is configured then they will still receive the full value.

it might be worth opening a ticket with Support to ensure you're settings are correct and that this isn't a bug.

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