hostitbro Posted February 26, 2020 Share Posted February 26, 2020 I've set my products to give 50% affiliate commission to referrers. For example, product value is $50, someone use their affiliate link & apply discount coupon 50% off. Client paid me $25. in this case, it show commission to referrer - 50% of $50 = $25. it should show commission - 50% of $25 = $12.5 how can I correct it? I can't find any option to make it correct. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted February 27, 2020 Share Posted February 27, 2020 On 26/02/2020 at 08:29, hostitbro said: how can I correct it? I can't find any option to make it correct. according to the docs, it should have calculated the commission based on the discounted amount... https://docs.whmcs.com/Affiliates#Promotion_Behaviour Quote If the referred client uses a promotional code to receive a discount when signing up and you have configured the affiliate to receive a percentage commission, the value of the commission will be reduced. If a fixed amount commission is configured then they will still receive the full value. it might be worth opening a ticket with Support to ensure you're settings are correct and that this isn't a bug. if you get your license directly from WHMCS - https://www.whmcs.com/support/ if you get your license from a reseller / host - https://www.whmcs.com/reseller-support/ 0 Quote Link to comment Share on other sites More sharing options...
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