Error permission denied when upgrade/downgrade cpanel package

[hanliong]

I have tried to find at google about my problem with WHMCS, but nothing can help me.

I got the error "Permission Denied" when upgrading/downgrading cpanel package. I have tried to change the token API, try to check at module log, but nothing can help. At module log it just written permission denied, nothing else.

The same Token API is able to suspend, unsuspend, terminate, create, but unable to upgrade/downgrade the package.

How to fix the issue?

please help.

Thanks.

[WHMCS John]

Hi @hanliong,

I'm please dot advise a hotfix is available for an immediate solution, when operating as a restricted user:

 

[hanliong]

Dear John, Thanks for your reply. I've downloaded the file and upload the file, and now it works fine. No error anymore. Thanks a lot.