cyben76 Posted January 12, 2020 Share Posted January 12, 2020 (edited) Hi, A little confused about the new Usage Billing in 7.9. If I have an existing package in cPanel with, for example, 2GB Disk Quota and Max Email Accounts of 10 and I enable Metric Billing for Disk Space and Email Accounts in WHMCS can the user add additional email accounts in cPanel or use more disk space? Edited January 12, 2020 by cyben76 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 12, 2020 WHMCS Support Manager Share Posted January 12, 2020 Hi @cyben76, Usage Billing allows you to invoice clients for the usage they consume, it doesn't change the quotas on the Package or cPanel account. Therefore you'd want to set the quotas higher so that accounts can consume resources. To allow clients to customise their quotas and pre-pay, we offer the Configurable Packages Addon: https://marketplace.whmcs.com/product/30 These are two independent ways of billing and cannot be combined on a single product; you can have different products using either method. 1 Quote Link to comment Share on other sites More sharing options...
cyben76 Posted January 12, 2020 Author Share Posted January 12, 2020 (edited) 26 minutes ago, WHMCS John said: Hi @cyben76, Usage Billing allows you to invoice clients for the usage they consume, it doesn't change the quotas on the Package or cPanel account. Therefore you'd want to set the quotas higher so that accounts can consume resources. To allow clients to customise their quotas and pre-pay, we offer the Configurable Packages Addon: https://marketplace.whmcs.com/product/30 These are two independent ways of billing and cannot be combined on a single product; you can have different products using either method. So meaning, if the cPanel package is set at 2GB disk quota and 10 emails, even if I enable Metric Billing for that plan it will still enforce the 2GB and 10 emails right? I saw the Configurable Package Addon a while back but was really unsure whether to purchase it since it was last updated 10th February 2016 Edited January 12, 2020 by cyben76 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 12, 2020 WHMCS Support Manager Share Posted January 12, 2020 Hi @cyben76, Yes that is correct. 0 Quote Link to comment Share on other sites More sharing options...
cyben76 Posted January 12, 2020 Author Share Posted January 12, 2020 4 minutes ago, WHMCS John said: Hi @cyben76, Yes that is correct. Ok, thank you for clearing it up. 0 Quote Link to comment Share on other sites More sharing options...
cyben76 Posted January 12, 2020 Author Share Posted January 12, 2020 Another quick question, for example, I set Usage billing for a hosting plan with 10GB Disk Quota initial and Metric Billing shows Metric Type: Snapshot. User exceeds the initial quota by 1GB for just 3 days of that particular month, they will still pay for 1GB additional for all the following month since the metric type is snapshot and never resets, correct? Is the metric type dependant on the provisioning module? Because for a simple hosting plan on cPanel I don't see the metric type change except for bandwidth. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 13, 2020 WHMCS Support Manager Share Posted January 13, 2020 The snapshot is taken on the service's Next Due Date. So if the user is under the chargeable threshold on the snapshot date, they would not be charged for usage. The metric type is defined by the module code, yes. 0 Quote Link to comment Share on other sites More sharing options...
cyben76 Posted January 13, 2020 Author Share Posted January 13, 2020 (edited) 1 hour ago, WHMCS John said: The snapshot is taken on the service's Next Due Date. So if the user is under the chargeable threshold on the snapshot date, they would not be charged for usage. The metric type is defined by the module code, yes. Ok, so if the user uses additional email for 28 days and towards the end of the monthly billing cycle they only use the initial allocated number of emails provided they would not be charged for the additional email? Edited January 13, 2020 by cyben76 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 13, 2020 WHMCS Support Manager Share Posted January 13, 2020 For a snapshot metric type such as email accounts, yes that is correct. 0 Quote Link to comment Share on other sites More sharing options...
cyben76 Posted January 13, 2020 Author Share Posted January 13, 2020 8 minutes ago, WHMCS John said: For a snapshot metric type such as email accounts, yes that is correct. Oh ok, pretty useless in terms of using it with the cPanel module that comes shipped with WHMCS because only bandwidth is Time-Based the rest is all Snapshot 0 Quote Link to comment Share on other sites More sharing options...
wtricks Posted June 2, 2020 Share Posted June 2, 2020 Hello John, I have a question for you. I have a product that has monthly, annually, biennially and triennially prices. let's assume I want to charge 1 $ for an email address every year. what price shall I add in the metric billing? I've done some tests, I put 1 in the pricing field . for the product billend monthly that email costs 1$ a month, for the product with the annual billing the same costs 1$ every year. I hope I am doing something wrong. How can I charge 1$ per month (if the product is billed monthly) and 12$ per year if billed yearly and so on? 0 Quote Link to comment Share on other sites More sharing options...
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