bear Posted January 7, 2020 Share Posted January 7, 2020 Tried to capture a Stripe payment and it failed with this: "You passed an empty string for 'customer'." While I wait for my ticket and the inevitable "upgrade (on 7.6.1) or give us full access to look" response, I was wondering if anyone knows why it's doing that and if there's a fix. I tried searching, but quoted it finds nothing, unquoted finds all instances of any word with "you" in it. Anyone have an idea on this? 0 Quote Link to comment Share on other sites More sharing options...
bear Posted January 8, 2020 Author Share Posted January 8, 2020 Should anyone come across this thread after seeing this error, this fell over on mine because the client didn't have an active subscription with Stripe yet. They were subbed with the previous merchant provider we were using, and I hadn't noticed the changeover date or it might have been clearer. It would have been good had WHMCS simply said no card/profile found or something of that nature instead of heading off to the merchant without checking and the gateway log being the only hint. Too much to ask of a billing system, maybe. 😉 0 Quote Link to comment Share on other sites More sharing options...
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