Jump to content

Cancelled status not terminated


sahostking

Recommended Posts

We found 100s of accounts that our staff has set to status Cancelled but they did not click the suspended button first.

I'd like to know if we write a SQL Query that sets all the "Cancelled" status accounts to Suspended. Would that not fix all these issues as they will terminate when next cron runs?

Thoughts?

Link to comment
Share on other sites

@sahostking as long as you have your automation settings set to terminate after a certain period then yes, setting them to terminated should allow them to terminate when the next cron runs. The other option might be to set the terminate at end of period checkbox and then set it to a date in the past that would allow the services to terminate.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated