Thomasmcdaniel9 Posted December 14, 2019 Share Posted December 14, 2019 Hey guys i just logged into my whmcs client .And noticed all my packages where gone no group no packages everything missing. any idea what could have caused this Also password reset for Whmcs support is not sending emails to recover passwords so i could not open a ticket 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted December 15, 2019 WHMCS Support Manager Share Posted December 15, 2019 Hi @Thomasmcdaniel9, First I'd review the MySQL database and look for any corruption or crashed tables. You'll need your database admin/server admin to resolve that. Alternately it's possible they were all deleted by a member of staff; check the Utilities > Logs > Activity Log for deletion records. Finally, if your WHMCS license was provided by a reseller, please use this link to contact technical support: https://www.whmcs.com/submit-a-ticket-reseller/ 0 Quote Link to comment Share on other sites More sharing options...
Thomasmcdaniel9 Posted December 16, 2019 Author Share Posted December 16, 2019 Thanks will definitely take a look 0 Quote Link to comment Share on other sites More sharing options...
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