TraanHosting Posted July 28, 2019 Share Posted July 28, 2019 Hello, I have a free domain with my web hosting package and I have this set up. only when people add the package to their shopping cart do they still have to pay for a domain? do you know what the problem is? see her Picture's Thanks for help! 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted July 28, 2019 Share Posted July 28, 2019 1 hour ago, TraanHosting said: do you know what the problem is? in the "Free Domain Payment Terms", you've set it up so that the free domain is only included with a one-time purchase... yet your screenshots show the hosting product an being "Annual"... so if you want the free domain to apply to those users who buy your hosting product annually, you'll need to change that setting from "one-time" to "Annually". https://docs.whmcs.com/Domains_Configuration#Offering_Free_Domain_Registration_with_Selected_Packages 0 Quote Link to comment Share on other sites More sharing options...
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