Jafar Muhammed Posted July 10, 2019 Share Posted July 10, 2019 WHMCS was one of the companies which take average 6 - 8 hours to respond to our support requests. Even if the answer requires canned responses. But recently since this month precisely, WHMCS support staffs impress me by sending their responses in less than five minutes. Read me, the last response I received from WHMCS staff about is just after one minute of my post. 👏 👏 👏 To all of their efforts. 5 Quote Link to comment Share on other sites More sharing options...
WHMCS ChrisD Posted July 11, 2019 Share Posted July 11, 2019 Thanks for your feedback @Jafar Muhammed the support team work really hard to get replies to you quickly and efficiently, its great to get feedback to hear we are going in the right direction we're working hard to ensure we provide the best support possible both in tickets and via the Community. Our support opening hours and response goals are published at https://www.whmcs.com/members/index.php/knowledgebase/tag/Opening-hours 0 Quote Link to comment Share on other sites More sharing options...
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