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Affiliates not receiving recurring payments


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Hello,

I'm loving WHMC and I recently started integrating affiliates. The problem is that affiliates aren't getting recurring commissions, the system only gives them a commission on the first payment by a client they referred. This is, honestly, becoming a problem. Is there a fix for this?

 

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Are you able to provide screenshots for your affiliate settings?
Setup -> General Settings -> Affiliates tab

Also, what you have set on each package within the Other section?
Setup -> Products/Services -> Products/Services -> Package -> Other tab

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  • WHMCS Technical Analyst
10 hours ago, lakimens said:

Hello,

I'm loving WHMC and I recently started integrating affiliates. The problem is that affiliates aren't getting recurring commissions, the system only gives them a commission on the first payment by a client they referred. This is, honestly, becoming a problem. Is there a fix for this?

 

Please check and make sure that "One Time Payout" is not selected for any products on Setup -> Products/Services -> Products/Services -> Package -> Other tab

 

Hope it helps. 

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