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Milos

How to disable option that removes domain from invoice "Removed Domain Renewal Line Item"

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Dear WHMCS Support,

Is there any way to disable option that causing WHMCS to remove domain in grace period from invoice? (Log Activity description: "Removed Domain Renewal Line Item" )

Reason for asking this is because WHMCS removes domain form invoice the day after domain enters grace period.

What is strange is that this is happening to some domains that enters grace period, the rest are normally included in invoice regardless of whether they in grace period or expired.

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Hi Milos,

It is important to note that grace and redemption fees are compounded, so if a domain expires and is not renewed during the grace period, the total amount due will be the regular renewal price + Grace Period Fee (if defined) + Redemption Grace Period Fee.
https://docs.whmcs.com/Domain_Grace_and_Redemption_Grace_Periods

 

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