configgateways - Oops! Something went wrong

[nimafire]

Hey

after upgrade to whmcs 7.7.1

we got an error on page:

Oops!
Something went wrong and we couldn't process your request.
Please go back to the previous page and try again.

If the problem persists, please contact us.

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WHMCS\Exception\Module\NotImplemented in /home/public_html/clients/vendor/whmcs/whmcs-foundation/lib/Module/Gateway.php:0
Stack trace:
#0 /home/public_html/clients/ADMIN/configgateways.php(0): WHMCS\Module\Gateway->getConfiguration()
#1 {main}

 

current php version is 7.0

[steven99]

That error means the function WHMCS requires is not within the gateway module.  If this is a custom module, you will need to have the developer update it to work with 7.7.   If this is a built-in, default module, then contacting WHMCS support may be your best bet. 

[nimafire]

mm how can i disable custom module by ftp or ... to check which module has problem ?

[nimafire]

15 minutes ago, steven99 said:

That error means the function WHMCS requires is not within the gateway module.  If this is a custom module, you will need to have the developer update it to work with 7.7.   If this is a built-in, default module, then contacting WHMCS support may be your best bet. 

also all these modules are work at this time, users can pay the invoice with selecting them so im afraid that this problem is base on custom modules

any idea ?

[steven99]

Look in your WHMCS install -> modules folder -> gateways and remove any gateway file that you are not using.  When you remove one file, reload the configgateawy's page and see if the error disappears.  If it has, you have found the gateway causing issues.  However, if you are not using any custom gateways, then it is a problem with one of the default gateways, perhaps not updated, and so you would need to  contact support directly.