S99WRT Posted January 2, 2019 Share Posted January 2, 2019 Hi, I am new to WHMCS and wondered if someone could help me. I have created a product addon. When testing this in my test account i am trying to purchase a product and an addon but i get the following error when trying to accept the order "(XID um3rbp) A DNS entry for “test.com” already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed. If i just accept the prooduct addon without the product this works but i want to be able to accept my product and product addon under the same domain. How can i stop this error? Thanks 0 Quote Link to comment Share on other sites More sharing options...
S99WRT Posted January 3, 2019 Author Share Posted January 3, 2019 I Have fixed my issue this can be deleted. Thanks 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 3, 2019 WHMCS Support Manager Share Posted January 3, 2019 Hi @S99WRT, I'm pleased to hear you were able to resolve the issue. Others who encounter the same error in future would appreciate if you shared the solution. 0 Quote Link to comment Share on other sites More sharing options...
S99WRT Posted January 17, 2019 Author Share Posted January 17, 2019 It was because i was trying to have two different addons with different feature managers in WHM in the same order. I now see this cannot be achieved my fix for this was as my product addon was a security feature was to add a third party addon instead of using another product i had manually created. Steven 0 Quote Link to comment Share on other sites More sharing options...
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