dotpoint Posted December 3, 2018 Share Posted December 3, 2018 Apparently WHMCS figured that DirectAdmin resellers should not be able to use WHMCS anymore. I just upgraded WHMCS v6 to the latest and it took hours for me to understand why my WHMCS was unable to connect with our DirectAdmin servers. It looks like you are only able to connect WHMCS to DirectAdmin if you can create Login Keys at User level of an administrator account. So no more reseller accounts allowed to connect, since DirectAdmin uses API commands that only admins have access to. I can confirm that you are correct, the DirectAdmin module does require admin level credentials for some functions, even basic ones. Unfortunately a workaround for this does not exist as it would require significant changes to the module itself. I would suggest putting in a feature request for this however as I can see how it could be useful for some users, and I haven't seen this requested by any clients previously. WTF? I'm curious, are people using their own DirectAdmin provisioning module? 0 Quote Link to comment Share on other sites More sharing options...
exlhost Posted December 5, 2018 Share Posted December 5, 2018 (edited) The error you get that youre not connected to the server is false, (when using reseller account) it still works, just place an test order it will create the package as well the account Edited December 5, 2018 by DeeeExclusive 0 Quote Link to comment Share on other sites More sharing options...
REX Posted February 19, 2019 Share Posted February 19, 2019 I also encountered problems during testing the remote direct admin connection in WHMCS 7.6.1. This test failed. Just did another test with WHMCS 7.7.1 and the test was successful. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted February 20, 2019 WHMCS Support Manager Share Posted February 20, 2019 Hi all, I'm pleased to confirm the connection tester was adjusted to use an API command available to resellers too in the 7.7 series: Quote MODULE-6650 - Ensure Connection Test for DirectAdmin can function using reseller credentials https://docs.whmcs.com/Changelog:WHMCS_V7.7.0_Beta_1#Maintenance 0 Quote Link to comment Share on other sites More sharing options...
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