crispy24 Posted November 23, 2018 Share Posted November 23, 2018 Hello, If a client has the "quarterly" billing cycle and we disabled the pricing for that cycle, what happens when the time comes to generate an invoice for that client if he still has "quarterly" selected on his product/service? Will he get an invoice for 3 months again and again and WHMCS will calculate the quarterly price based on the monthly price we setup or will he get a 0 EUR invoice because Quarterly is disabled, so it doesn't have a price? Thank you 0 Quote Link to comment Share on other sites More sharing options...
Kian Posted November 24, 2018 Share Posted November 24, 2018 As long as you don't tick Auto Recalculate on Save, the client in question should receive his "quarterly" invoice with Recurring Amount. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Technical Analyst WHMCS Sachin Posted November 24, 2018 WHMCS Technical Analyst Share Posted November 24, 2018 What @Kian said is absolutely correct. The invoice is generated on the basis of the value of the "Recurring Amount" field on the service/product page. So even if that particular cycle is disabled, WHMCS will generate the invoice using the amount configured as "Recurring Amount" for that service. Hope it clears it up a little. 0 Quote Link to comment Share on other sites More sharing options...
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